FAQ
Questions before you hand off your books
Everything founders ask about qualifications, security, pricing, and getting started with Fincera Accounting in New York.
How do I know your remote bookkeepers are qualified?
Every bookkeeper is a QuickBooks ProAdvisor with multi-year U.S. accounting experience, supervised by a CPA with Big-4 (Ernst & Young LLP) background. We run background checks and ongoing training—not a free-for-all contractor pool.
Is my financial data safe with you?
Yes. We use 256-bit encryption and multi-factor authentication. Access is limited to the people working your engagement.
What if I need help outside business hours?
Our core hours are Mon–Wed & Fri, 8am–6pm ET (closed Thursday). For urgent items, your dedicated bookkeeper can arrange coverage outside that window when the work requires it.
How does your pricing work? Are there hidden fees?
Flat-rate monthly pricing scoped to your volume and complexity. The free consultation produces a clear scope—no surprise line items for routine work.
Can you handle my industry-specific accounting needs?
Yes. We work across e-commerce, professional services, healthcare, real estate, nonprofits, law firms, startups, SaaS, and more—with charts of accounts and workflows matched to how those businesses actually earn and spend.
What if my current books are a mess?
Cleanup is a normal first chapter. We organize history, migrate what matters, and lock in a close process so you are not stuck in permanent catch-up.
How quickly can you get started?
Most clients begin within one to two business days after access is granted, with a plan that minimizes disruption to your operations.
What if I'm not tech-savvy?
You do not need to become a QuickBooks power user. Your bookkeeper guides setup and can deliver monthly reports by email if you prefer not to live in the software.
Tell us where the books hurt.
A free CPA discovery call covers stack, volume, and whether Essentials, Growth, or Executive is the right next chapter. No pitch deck. A clear recommendation.